Shopping online is fantastic, isn’t it? You can find what you want, when you want it. Online shops never close! Order when you can and wait for it to be delivered in just a few days. It is so convenient. However, with the increase in demand for online shopping, businesses have had to start working more closely with couriers and delivery companies. As much as we love shopping online, sometimes things can go wrong in transit. How can you get in touch with a courier when there is a problem? How do you contact DX Delivery?
The Couriers You Love & Hate
Unfortunately, not many companies allow you to specify what courier will deliver your goods. Some online stores use one delivery company, another set of businesses use another. So many times we’ve had a couple of different vans turn up on the same day from different courier companies. Delivering different orders that were placed on the same day from different brands. Everyone has had good experiences with one delivery company and poor experiences with another. Not many people discuss the positive deliveries, but those bad ones are passed on by word of mouth. If you’re unsure about using certain couriers, getting someone else’s opinion is a great idea. How does 9000 opinions sound? Users of MoneySavingExpert were asked to take part in a delivery companies roll. Ranking them with great, good and poor votes. The following list details the outcome of that poll, ranking the best to worst.
| 1) Amazon Logistics |
| 2) DPD |
| 3) DPD Local |
| 4) Royal Mail |
| 5) DHL |
| 6) Parcelforce Worldwide |
| 7) UPS |
| 8) FedEx UK |
| 9) APC Overnight |
| 10) DHL Parcel UK |
| 11) UK Mail |
| 12) DX |
| 13) TNT |
| 14) Yodel |
| 15) Hermes/MyHermes/Evri |
| 16) CitySprint |
The top ones are perhaps companies you’d be pleased to see pull up outside of your home. Those toward the bottom you’ll maybe worry about the state of your parcel. If you’re not in, where will they even leave the box?! Towards the bottom of the list, in the worst five is DX. If something happens, how do you contact DX Delivery?
My Experience With DX Delivery
I don’t think I’ve ever received a parcel from DX. According to their website they are specialists in providing fast, secure collection and delivery services for our customers. With 100 million deliveries completed each year and over 80 depots across the country, maybe you’ve had an experience with DX. If it was a poor experience, did you know how to contact DX Delivery?
How To Contact DX Delivery
If you ever need to contact DX Delivery, you can get in touch in a few different ways.
They have a Facebook page that you can contact DX Delivery social media team on.
You can track your item on their website and also use the live chat function on their homepage.
They have help and support topics on their website which might be able to help you with your situation.
Contact DX Delivery about Express items on 0333 241 5700.
Contact Head Office on 0845 600 3613 or write to them at DX House, Ridgeway, Iver, Buckinghamshire, SL0 9JQ.
You can use the email customer.concernsDXS@thedx.co.uk to contact DX Delivery.
The CEO is Llloyd Dunn. You can email him on lloyd.dunn@thedx.co.uk or lloyd.dunn@dxdelivery.com.
You can also speak directly to your delivery driver. If you need to contact DX Delivery, you now have some options.
Couriers Assemble
With more couriers available now than perhaps ever before and those companies recruiting for new drivers, it is time for companies to step up and improve their services. Striving for better. Some of the most expensive ones can provide the worst service whilst the cheaper ones can often be better. Now is the time for us to find delivery companies that we can rely upon.
